01Who Is Covered by This Notice
This Notice describes the privacy practices of House of Hearts ABA, LLC, including all our clinical staff, employees, contractors, and business associates. We are required by federal law to maintain the privacy of your protected health information (PHI), provide you with this Notice of our legal duties and privacy practices, follow the terms of the Notice currently in effect, and notify you in the event of a breach of unsecured PHI.
02How We May Use and Disclose Your Protected Health Information
We may use and disclose your protected health information for the following purposes without your written authorization.
Treatment
We use and disclose your PHI to provide, coordinate, or manage your healthcare. For example, your BCBA may share your treatment plan with your RBT, your pediatrician, or your child's school IEP team to coordinate care.
Payment
We use and disclose your PHI to obtain payment for services. This includes submitting claims to your insurance carrier, verifying eligibility and benefits, obtaining prior authorization, and managing collections.
Healthcare Operations
We use and disclose your PHI to support our operations, including quality improvement, clinical training, credentialing, accreditation, audits, and administrative functions.
Business Associates
We share PHI with vendors who perform services on our behalf, including electronic health records, communications platforms, billing services, and benefits verification. Every business associate has signed a Business Associate Agreement requiring them to protect your PHI in accordance with HIPAA.
04Special Protections
Certain categories of information receive additional protections under federal and state law, including mental health information, substance use disorder treatment records, HIV/AIDS-related information, and genetic information. We follow all applicable laws governing the use and disclosure of these categories.
05Other Permitted and Required Uses and Disclosures
We may use or disclose your PHI without your authorization in the following limited circumstances: when required by law; for public health activities including disease prevention and reporting; for health oversight activities; in judicial and administrative proceedings; for law enforcement purposes; to coroners, medical examiners, and funeral directors; for research approved by an Institutional Review Board; to avert a serious threat to health or safety; for specialized government functions; for workers compensation; and to family members or others involved in your care with your verbal agreement.
06Your Rights Regarding Your Protected Health Information
You have the following rights regarding the PHI we maintain about you.
Right to inspect and copy
You may request to inspect and obtain a copy of your PHI. We may charge a reasonable, cost-based fee for copies.
Right to amend
You may request that we amend your PHI if you believe it is incorrect or incomplete. We may deny your request under certain circumstances.
Right to an accounting of disclosures
You may request a list of disclosures we made of your PHI for purposes other than treatment, payment, or healthcare operations during the six years prior to your request.
Right to request restrictions
You may request that we restrict certain uses and disclosures of your PHI. We are not required to agree except for a restriction on disclosure to your health plan for services you paid for out of pocket in full.
Right to request confidential communications
You may request that we communicate with you about your PHI in a specific way or at a specific location.
Right to a paper copy of this Notice
You may request a paper copy of this Notice at any time.
Right to be notified of a breach
You have the right to be notified in the event of a breach of your unsecured PHI.
07How to Exercise Your Rights
To exercise any of these rights, please submit your request in writing to our Privacy Officer at the contact information below.
08How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.
House of Hearts Privacy OfficerEmail: privacy@houseofheartsaba.comPhone: 305-209-3144U.S. Department of Health and Human ServicesOffice for Civil Rights200 Independence Avenue SW, Washington DC 20201Phone: 1-877-696-6775Email: ocr@hhs.gov09Changes to This Notice
We reserve the right to change this Notice at any time. Changes will apply to all PHI we maintain. The revised Notice will be posted on our website and a paper copy will be made available upon request.
10Acknowledgment of Receipt
We will ask you to acknowledge receipt of this Notice at the start of services. Acknowledgment does not constitute authorization for uses or disclosures other than those described in this Notice.
11Contact
House of Hearts ABA, LLCPrivacy OfficerEmail: privacy@houseofheartsaba.comPhone: 305-209-3144Fax: 305-703-4994Mailing address: To be confirmed at launch.Effective Date: To be confirmed at launch.
This page is reviewed regularly. The Effective Date at the top reflects the most recent revision. If you have questions, please contact us.