Accessibility Statement

01Our Commitment

House of Hearts ABA is committed to making our website and services accessible to people of all abilities, including individuals with disabilities. We believe every family deserves equal access to information about their child’s care, and we work to meet or exceed accessibility standards across everything we publish.

02Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). WCAG defines requirements for designers and developers to make web content more accessible to people with disabilities.

03Accessibility Features

Our website includes the following accessibility features: semantic HTML and ARIA landmarks for screen readers, keyboard navigation support throughout the site, focus indicators on all interactive elements, sufficient color contrast meeting WCAG AA standards, scalable text without loss of content or functionality, descriptive alt text on meaningful images, captions on video content, descriptive link text, and forms with visible labels and clear error messages.

04Known Limitations

Despite our efforts, some content on our site may not be fully accessible. We are continuously working to identify and resolve accessibility issues. If you encounter an accessibility barrier, please contact us using the information below and we will work to provide the information or service in an accessible format.

05Third-Party Content

Some content on our site is provided by third parties including embedded videos, partner logos, and external links. We cannot guarantee the accessibility of third-party content. If you experience an accessibility barrier with third-party content, please contact us and we will work to provide the information in an alternative accessible format.

06Feedback and Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement.

We try to respond to accessibility feedback within five business days.

07Enforcement Procedure

If you believe we have not adequately addressed your accessibility concern, you may file a complaint with the U.S. Department of Justice or the U.S. Department of Health and Human Services Office for Civil Rights.

08Last Reviewed

This Accessibility Statement was last reviewed on the Effective Date listed at the top of this page. We review our accessibility practices on an ongoing basis.