At House of Hearts ABA Therapy, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us. By using our services, you consent to the practices described in this policy.

 

Types of Information Collected: We may collect the following types of personal information from customers:

   - Name

   - Email address

   - Phone number

   - Billing and shipping address

 

How Information is Collected: We collect customer data through various methods, including:

   - Information provided by customers when requesting services or creating an account on our website

   - Data collected through cookies and similar tracking technologies when you visit our website

   - Information obtained through customer interactions with our customer service team

 

Purpose of Data Collection: We collect customer information for the following purposes:

   - Processing and managing service requests

   - Providing customer support and responding to inquiries

   - Sending promotional offers, newsletters, and updates (with opt-out options)

   - Improving our services

 

Data Security Measures: We employ industry-standard security measures to safeguard customer data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server facilities, and regular security audits.

 

Data Sharing: We do not sell, trade, or otherwise transfer customer data to third parties.

 

User Rights: Customers have the following rights regarding their personal information:

   - The right to access, correct, or update their personal information

   - The right to request deletion of their personal data

   - The right to opt out of receiving marketing communications

   - The right to lodge a complaint with a supervisory authority

 

Contact Information: If you have any questions or concerns about our privacy practices or this policy, please contact us at:

   - Email: info@houseofheartsaba.com

   - Phone: 305-209-3144

   - Fax: 305-703-4994

 

SMS Consent: We do not share SMS consent information with third-party businesses. Your SMS consent is solely used for the purpose of sending you relevant updates, promotions, and notifications related to our services.

 

This privacy policy is subject to change, and any updates will be posted on our website. Please review this policy periodically for any changes.

 

Last updated: 8/26/24